Frequently Asked Questions

FAQs + policies

  • Standard sized cookies start at $66.00/dozen (Characters, logos + metallics will incur an additional charge). There is a 2 dozen cookie order minimum for standard sized cookies and 3 dozen minimum for mini cookies. Pricing depends on depth of design.

  • Please email me at sweetsbymichellem@gmail.com or fill out the form on the Custom Order Request page to place your order. Include as much detail as possible including: desired pick up date, number of cookies needed, theme/colors/design.

  • Payment is due at time of receiving your invoice. Orders are not considered placed and on my calendar until payment has been received. After sending your invoice, I will hold your date for 48 hours before opening it to other inquiries.

  • Changes can be made to all orders up to 2 weeks before pick up. Orders will be refunded in full if made at least 2 weeks prior to pick up.

  • I can! I am NOT a gluten-free or nut-free kitchen, but I do sanitize all my equipment in between orders.

  • Legally, I cannot ship my cookies. They are currently for local pick up only (North Shore Chicago Area).