Frequently Asked Questions
FAQs + policies
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Standard sized cookies start at $66.00/dozen (Characters, logos + metallics will incur an additional charge). There is a 2 dozen cookie order minimum for standard sized cookies and 3 dozen minimum for mini cookies. Pricing depends on depth of design.
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Please email me at sweetsbymichellem@gmail.com or fill out the form on the Custom Order Request page to place your order. Include as much detail as possible including: desired pick up date, number of cookies needed, theme/colors/design.
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Payment is due at time of receiving your invoice. Orders are not considered placed and on my calendar until payment has been received. After sending your invoice, I will hold your date for 48 hours before opening it to other inquiries.
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Changes can be made to all orders up to 2 weeks before pick up. Orders will be refunded in full if made at least 2 weeks prior to pick up.
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I can! I am NOT a gluten-free or nut-free kitchen, but I do sanitize all my equipment in between orders.
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Legally, I cannot ship my cookies. They are currently for local pick up only (North Shore Chicago Area).